We are always looking to expand our manufacturing base, so the exact locations may change from year to year. I tried calling their customer service, but only to get a reply that please create a new account. We will do our best to accomodate your request. Another thing I forgot to mention is that their customer service is great I bought the FB-5000 when it was sold out, I sent them an email asking when they would be back in stock, and gave me an exact date of when they would be back in stock, but they also gave me an option to pre-order, so I wouldnt have to worry about them being sold out again, all I had to do was give them a call which is what I did. The next day, we were all murmuring the phrase social distancing. And then the day after that, the kettlebells disappeared. are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. They shipped it the next day and it arrived 2 days later. GQ may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. . With gyms all closed, weve sold out many items.. I ordered a leg roller , strap safeties, and landmine over a month ago . Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page. At this time, we are not accepting pre-orders. The demand isnt unique to distributors in the US: The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,selling second hand, used equipment at prices higher than what goods retail brand new. They lied abut that too. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? And obviously, having a cable stack for pulldowns and rows is essential as well. Ethan Wolff-Mann is a writer at Yahoo Finance focusing on consumer issues, personal finance, retail, airlines, and more. Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. WHY CAN'T I REDEEM MY POINTS AT CHECKOUT? (Order has not shipped) emailed to cancel. The company appears to be answering the call, however. Behind the out of stock banners are companies furiously trying to fill the void caused by the shuttered gyms. All of which is to say: It might take you a while to find a kettlebell. We here at REP take your safety seriously and we are working diligently to permanently correct this issue. Bring the gym home! As for the monolift, they stated the damage is mainly cosmetic and offer a $20 refund or $35 gift card. Earlier this year I purchased the FB-5000. If you can get the equipment and it's not missing parts it seems decent. The set of 260lb color bumper plates arrived quickly. The main pieces that Im interested in are: These allow you to get a complete gym setup built right into your rack, which will allow for a variety of barbell, machine, and cable movement so you can train for any goal you might possibly have. I hav call, straight to voicemail & the emails send com back as MAILER-DEAMON!!! However eventually you will get an acceptable or very good product as they make it right. Good luck. it says right on their website to allow 10-12 days to ship your order and 2.) "We literally sold out of all stock completely within the first two weeks of the shutdown", says Alida. We have identified two missing welds, one at the top and one at the bottom of the safety bracket. I dont know what we wouldve done without kettlebells. The PR 1100 has a multi-grip pull-up bar but has 3" hole spacing. They have a ton of options for their PR-1000, 4000, 5000, and other models. However, they are still shipping other items, including large and bulky ones like gym equipment, but delivery time will be delayed, with delivery times for many items stretching into late April or May. Bought a Rep Fitness bench. Whether you're new to fitness or looking to finish your home gym, REP has you covered. They responded with, order is too far in the process, cant cancel! Their Belt Squat and Lat Pulldown/Cable Row attachments allow you to do belt squats if you have issues squatting with a bar on your back. Is that really the only answer your customer service can give me. Quality is solid and sturdy! At REP, our customer's safety is very important to us. Big waste of time! On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. A post shared by Bill Henniger (@billhenniger) on Apr 20, 2020 at 6:27am PDT. Verification can help ensure real people write reviews about real companies. If we ran out during this peak demand, Smith said, you can expect we will be making sure that doesn't happen again in the future.. Thanks for sharing all obvious mistakes that we retailer generally do in case of out of stock problem. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym e. Rep Fitness is the real deal and will always be my go-to recommendation for the best value possible. Every day we add capacity and get closer to our normal lead time, a Rogue spokesperson told me. #SmallBusinessLife. It arrived with a warped frame and a broken post. **Update 4/6 @3pm PST: AirBike Elite orders made on or after April 6th have an additional shipping delay until June 5th. In our case, we are typically a very large percentage of production for any given factory, from 50-90%.We alsorequireexclusivity for our unique products such as benches, racks,etc., and these cannot be sold to any other company becausetheyreour designs. Firstly, REP is an American company. They just want your money! Placed an order for multiple pieces of equipment totaling about $2k on Dec 22nd. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. If all you have are solid products without good customer service, youre going to lose business. When the spike came, the whole system fell apart. Zero complaints with REP FITNESS . The investments havent just been in people; the company has purchased a suite of massive lasers (tube and flat) as well as CNC machines and welding robots all things to help scale up and get more pounds of cast iron and steel out the door. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. Rogue recognizes the challenges in increasing U.S. output but was very clear that the company has learned a lesson. But kettlebells are part of a complicated and fragile supply chain, one that's a microcosm of a global economy currently in crisis. There aredozensof fitness equipment factories in China, so the quality from one factory to another will differ. 4.6 4.6 out of 5 stars . Working out to failure (or, until you can't do another rep of an exercise) may boost fitness gains. Between the PR-1000 to the PR-5000 series, they have something to offer everybody. Right now, if you want a kettlebell, your chances rely on a single foundry in Rhode Island, which is churning out between 40 to 50 per day. They had them in stock at a very reasonable price. the shipping was FREE ! The demand almost seems infinite, McGrotty says. Now what?!?!?! Since then, however, companies like Rogue have completely retooled their manufacturing and supply chain to deal with the massive demand while dancing around COVID-19s other challenges. This is a huge headache and just goes to show that even the best company with solid equipment can be plagued with issues. The kettlebell is the most obvious flashpoint of our great weight shortage. Naturally, I got nervous.. especially considering I was ordering right around Christmas. They have also provided details of the ways they are supporting their employees, including additional pay and a grocery stimulus benefit. Our PA showroom is now open! WORST EVER!!!! This despite a Rep fitness representative on Reddit claiming quality control issues were over. Do yourself a favor and think twice , no think 10 times before ordering from them. Picked them over PRX and rouge. How long will it take for me to receive the replacement parts? Ryan McGrotty, co-owner of Colorado gym equipment retailer Rep Fitness, says hes never seen a rush on his home gym inventory quite like what transpired on Friday, March 13, the day President Trump declared a state of emergency over the COVID-19 pandemic. For information on shipping dates, please visit the listing page for your preorder item. There are no clear answers on that given the fact that for kettlebells at least, its hard to make any money making the giant steel spheres domestically. Terrible customer service, will never buy again. We try to get orders out as fast as possible. The farmers handles shipped with a pair of collars for each implement. Receiving Birthday points isn't counted as activity on the account. For information on shipping dates, please visit the listing page for your preorder item. Were all guilty of it.. Happy lifting! 2 - Best REP Fitness power bar - the Deep Knurl EX bar. So, is Rep Fitness a good brand and company overall? Why use reps and sets? They must see stock selling out and think they are winning, but many new customers are turning to other options. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. Rep Fitness has a rack for basically any home gym. -If you are using a PFM Discount Code, you will not be able to redeem your points at checkout. If you plug your tracking number into the UPS website, scroll towards the bottom of the screen and you will see adrop downsection titled "Other Packages in this Shipment". Our goal is to bring you fitness equipment that meets the quality standards we would look for ourselves when purchasing fitness gear. We are conducting this recall out of an abundance of caution to keep our customers safe and to prevent injuries. However, they provide better-priced products depending on what youre looking for. . Placed an order, decided I didnt need less than 48 hours later. Our mission is to provide high value fitness equipment with trust, expertise and innovation. We try to get orders out as fast as possible. They have not responded to e-mails, calls and their phone system always says they are out of office. Check out. In cooperation with the US Consumer Product Safety Commission. They are very basic plates and a great start to having my own equipment without breaking the bank. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . Follow Yahoo Finance on Twitter, Facebook, Instagram, Flipboard, LinkedIn, and YouTube. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. Out Of Stock and In-Stock Notifications Are Kind Of A Mess, More Reports Of Things Being In Stock While Ordering & Then They Dont Ship, Most Common Barbell Sizes (Never Guess At The Gym Again!). WHERE IS THE REST OF IT? Check out our new curved runner here: https://www.repfitness.com/conditioning/cardio/treadmills/drax-curved-runner. They still havent provided any official in-stock notifications or pre-purchase options. Thank you for your patience and understanding. Rogue is doing this with rigorous and transparent COVID precautions, reworking its departments and break areas for social distancing. Companies can ask for reviews via automatic invitations. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. Many affiliates chose to rent out equipment while globally, government-mandated closures remain in place indefinitely. Yesand no. However, it tends to be much cheaper. We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. Freight/LTL Shipments - Rep Fitness Knowledge Base. If you want a good budget option that offers free shipping you can go for Titan Fitness as theyre the cheapest you can get without skimping on quality. . Ive been trying to buy a rack and adjustable bench from their site for 5+ months now, and it doesnt seem to matter how early in the day I check; I cant lock any purchases down. Jobs such as ourleadership, finance, engineering, customer service,sales,logistics, marketing, and IT are alllocatedin the USA. 6 - REP Fitness trap bar. Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. Itsimportant to understandtwo things: One, acountryisnot a factory. Rogue prides itself on manufacturing and selling American-made goods, but the company's kettlebells are normally manufactured overseas. Include Out of Stock Back to top Get to Know Us . At the same time, there are many stereotypicallow-qualityproducts made there. Yes, points can expire after 1 year of inactivity. If you were feeling so inclined to exercise during the coronavirus confinement period, you might try to find weights online to order. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. We will definitely be returning for more stuff soon.Rep Fitness are our new favorite place :), Information provided by various external sources. Back then, the owner of a Rhode Island gym was ordering products from exercise gear conglomerates, which have their kettlebells made overseas. Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. This has to be the WORST order I hav EVER done in my life!!!! Continue shopping. The changes have allowed the company to double its capacity to 300,000 pounds of U.S. steel products in and out the door daily, the company said. For more information on freight shipments: Freight/LTL Shipments - Rep Fitness Knowledge Base. Besides, Lucchetti has no illusions about the current, likely fleeting situation. 3. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, The demand has also prompted some opportunistic customers to create what were calling the Backyard Black Market,. It arrived with a warped frame and a broken post. Send us your order number and the discount code you were provided. Finding well-made adjustable benches that arent overpriced isnt easy. I'll be off and on all day answering everything I can, fire away! - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. We manufacture globally. Customers simply have the option to be notified when desired products become available. Stuff is out of stock, you keep checking in, and signing up for in-stock notifications, and you just cant buy anything for months on end. I just pay the rogue tax and avoid this company all together. We are expecting to receive these by, and they will then ship via UPS Ground, to arrive 3-5 days later. 15% off all PES Products (my supplements) using code \"TRAVIS\" https://www.pescience.com/discount/travisSave Some Money On My Favorite Products! Out of stock: Thats the message most retailers are passing onto customers in search of home gym equipment. Definitely not a good value at all in comparison. Rogue, in turn, quickly figured out it could instead mass-produce its own kettlebell design. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . . I'm 37 yrs old and started the company with my younger brother back in 2012 in a 1300 sqft garage, now we're in 63,000 sqft with multiple other storage warehouses. Ordered a package combo of color bumper plates with a barbell. We are essentially selling those at cost or they would be very expensive just as they were before, said Smith. However, if youve been struggling to find home gym equipment, you are not alone: A fitness store in Houston reported selling a six to eight month supply of free weights in just a week, while other stores have reported increases in sales volume. ", Apply Bed Bath and Beyond Coupon and save 25% Off your entire purchase, Target Circle: up to 50% Off with Target promo code, Save 25% on your purchase of Spring Styles with Asos Coupon, Michael Kors Promo Code: sign up for KORSVIP + Get 10% Off on First Order, 2023 Cond Nast. Since the crisis started, Rogue has hired over 200 workers from its pre-COVID 600 and stopped taking weekends. There has not been a single day without learning or a challenge. However, there are dozens of factories producing these types of equipment, so you rarelyhave any ideaif two companies use the same factory. All of them. Itdoesntmean were perfect, but werealways working towards that. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. Tip: If you are logged into your account, use the Redeem At Checkout button. But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have warned theyre likely to be waiting weeks if not months on delivery as demand currently hugely outweighs the supply available. Cumberland whittled down to 17 employees and was in serious peril. 3 - Best REP Fitness Olympic barbell - the Gladiator bar. Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. They were shipped on the bars, and one of the release clasps was broken. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. Happy Birthday 100 points on your birthday, Yotpo Review from Verified Buyer 25 points, Yotpo Photo Review from Verified Buyer 50 pointswhen review is published, Yotpo Video Review from Verified Buyer 50 points when review is published, Make a Purchase 1 point for every $1 you spend in our store *Points not received on tax paid**Points aren't earned with purchases that are made with gift cards* *REP branded products only**Points will be rewarded 14 days after purchase*, Referral Program Earn 200 points every time you refer a friend who spends over $100.00, *Misuse of the program will result in being banned*, -So on and so forth. Please allow up to 1 month from now. This is especially true for anything made of cast ironsuch as kettlebellsas the majority of foundries are located in China. Currently, our shipping is limited to the continental United States and Canada. We use dedicated people and clever technology to safeguard our platform. Rogue would be the best bet . I complained on their Facebook page out of frustration and they blocked me, which is the best way to get me to post bad reviews to every site I can. The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. We regret the inconvenience this may cause and hope that you will continue to rely on us as a trusted source for quality gym equipment. Cumberland is only here because it lucked into the kettlebell business more than a decade agoshortly before the recession of 2008, which saw its own kettlebell shortage. Check us out at www.repfitness.com. Goldens dabbled with limited runs of dumbbells once upon a time, but stayed out of the kettlebell business out of respect to their foundry friends up north. I also have clear cross members that are rusting and repfitness wont take any ownership of the product quality. The gym owner prototyped his kettlebells, then gave Cumberland the toolingwhich would have cost $50,000 to $100,000 to createso it could manufacturer his final cast-iron product. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. Access additional exclusive interviews, analyses, and stories with an Rx membership. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. This is an in-depth review of the Rep Fitness Adjustable Bench; one of the few adjustable benches that manages to pull off flat, incline, and decline without costing a fortune. So long as they continue what theyve been doing, I doubt that will change. Many complaints have flooded their Instagram page. Five or ten years ago, the answer may have been yes. Please DM us if you have any questions about your order. For the 2" hole spacing, it will cost you an extra $20. I never had any issue aside from a bit of shipping damage, and its not even their fault. To be candid, we didnt want to step on the toes of Cumberland, Boyd says. The larger the company, the less likely other companies carry the same re-branded product because the large companyeats up most of the production capacity of the factory. You can even just set it up as a half rack, a simple squat stand, or just fully built out with a 6-post rack as I did with their PR-4000 Power Rack. I then confirmed yes! 2023 | REP Fitness | All Rights Reserved. This is a solid reason to invest in them. Anyone can write a Trustpilot review. If you need to cancel, please email us at email@example.com immediately with "CANCEL" in the subject line, or contact us here: https://ca.repfitness.com/pages/contact-bw. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each .